More Customer Mentions Online
Getting more customer social mentions
With the correct tools, it’s a breeze
Your customers are posting about their purchases on social media. So why aren’t you reaping the benefits? Because they aren’t mentioning your business name.
Photos with faces attract more positive attention.
We have the solution to make sure you’re getting the most out of your customer’s social posts. But first, find out why it’s so important to be involved in your Happy Customer Photos.
The Power of the Happy Customer Photo
Photos with faces attract more positive attention. In fact, images of human faces garner 38% more likes and comments than those without (socialnewsdaily.com) While this is great info to know if you’re looking to grow your Instagram following, you can also leverage this into more social connections, and more sales.
Enter the Happy Customer Photo.
It’s exactly what it sounds like! You snap a photo of your customer in the throes of their purchase joy, when they’re sure to have a smile on their face, and share it to your social sites.
Not only will Happy Customer Photos increase the number of “likes” you’re receiving, but seeing an actual person who made a purchase and it thrilled about it will make your business seem more credible and accessible to potential customers.
So It’s That Simple?
In order to use your Happy Customer Photos on your social pages, you need to have written consent from your customers to use their likeness. You also need to hold on to these consent forms for legal purposes.
In addition to a smiling face, your Happy Customer Photo needs a great caption to maximize its reputation-boosting effect.
And lastly, it’s important to make sure your customers are actually happy and not just smiling for the camera. You don’t want to post your photo and have the customer make a negative comment!
Sound overwhelming? Don’t despair! Like I said, we have your solution.
GoFanbase and Your Happy Customers. 3 Steps to Happy Customer Swagger
We’ve made utilizing Happy Customer Photos for your business pages simple, streamlined, and more effective than ever with GoFanbase, the Happy Customer photo sharing app.
Here’s how it works:
- Snap: Your team uses the app on their phones to take photos of their happy customers.
- Tap: Moving through simple instructions, your customer gives their consent for you to use their likeness on your page, rates their experience from 1 to 5 stars, and enters their email to receive the photo. Every customer’s consent form is saved in your in-app Fanbase.
- Share: The photo goes to the customer with options to share to their social sites. Every time they share, your business will be auto-mentioned in their post. If they rated their experience positively, they’ll also be prompted to share their great feedback on your social sites.
The photo is also sent to your account admin, who has the option to post the photo directly, or “boost” the photo for a small budget.
More Cool Stuff GoFanbase Does
GoFanbase doesn’t stop at sharing Happy Customer Photos. All customer information is stored in your Fanbase, including comments and ratings, so you can sort the Fanbase by happy and unhappy customers.
You can “boost” your Happy Customer Photo so they reach the friends and connections of your page fans, increasing your social audience.
Happy Customer Photos are the best kind of advertising, and GoFanbase is the best kind of app! Simple to use, and invaluable for maximizing your social media reach.
You can also use the information stored in your Fanbase to create custom social campaigns and reach even more potential buyers in your area.